Return & Refund Policy

You can request a return within 30 days after the order has been delivered.

Conditions for returned items:

• Items must be unused, unwashed, unmodified, and in their original packaging with tags attached.
• Proof of purchase (order number or receipt) is required.
• Personalized items (customized with your name, design, or other personal details) cannot be returned or refunded unless they arrive damaged, defective, or not as ordered.

How to request a return:

• Contact our support team at [email protected] with your order details and evidence (photos if the product is damaged/incorrect).
• Our customer service will confirm eligibility within 2–3 business days and provide the return instructions and address.
• Please use a trackable shipping service when sending the return.

Return shipping costs:

• Customers are responsible for the cost of return shipping unless the return is due to our error (wrong or defective item).

Refund process:

• Once we receive and inspect the returned item, we will notify you and issue a refund within 2 business days.
• Refunds will be made to your original payment method. Depending on your bank or card issuer, it may take 10–15 business days for the refund to appear.